Please send us an email or call us Tuesday Through Friday 10:00 am to 6:00PM EST, or Saturday 10:00am to 3:00pm, so that we can assist you with any item you need to return.  Our telephone number is 315-986-1717, and our e-mail is thecustomshop55@aol.com.  Please have your credit card information available so that we can assist you more quickly.  If you e-mail us, please give us one business day to reply.